Protecting your privacy is important to Festival Cinemas.This Privacy Policy explains how Festival Cinemas collects, uses and discloses the personal information you may provide to Festival Cinemas while using the Festival Cinemas website and the services provided through the website (collectively the “Website”). It is always your choice whether or not to provide personal information to Festival Cinemas. Any personal information you provide will be treated with care, and subject to this Policy will not be used or disclosed in ways to which you have not consented.

Your Consent
1. By using the Website or submitting information to Festival Cinemas through or in connection with the Website (“Materials”), you signify your consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Website or submit Materials to Festival Cinemas. Information Automatically Collected Through The Website

2. Non-Personal Information – Like many other Internet websites, the Website automatically collects certain non-personal information regarding Website users, such as the date and time you access the Website, the Internet address of the website from which you linked to the Website, the operating system you are using, and the Website pages read and images viewed. This non-personal information is used for system administration purposes and to improve the Website. Non-personal information may be disclosed to other persons and permanently archived for future use.

3. Cookies - The Website uses “cookies”, a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer. Cookies enhance the convenience and use of the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.

4. Personal Information You Specifically Provide Your Personal Information – During your use of the Website, you may be asked to voluntarily provide personal information (such as your personal name, email address, postal address, telephone number, and fax number) for purposes such as facilitating communications with you or facilitating your use of the Website or other purposes. You may also provide personal information in the course of sending Materials to Festival Cinemas. If you choose not to provide certain requested personal information, you will not be able to use certain features of the Website.

5. Use of Your Personal Information - Festival Cinemas may use your personal information to contact and correspond with you, respond to your communications, facilitate and enhance your use of the Website, and as otherwise permitted by law. Additionally, Festival Cinemas may keep a record of all communications with you. Only members of Festival Cinemas, and those employees of Festival Cinemas' affiliates, agents, suppliers and service providers who need to have access to your personal information in order to carry out their duties with respect to the uses set out above will have access to your personal information.

6. Emails from Festival Cinemas - If you contact Festival Cinemas by email or otherwise indicate that you would like to receive email from Festival Cinemas, then Festival Cinemas may send to you, from time to time, email or other communications containing information about Festival Cinemas and other matters Festival Cinemas believes will interest you. At any time you may ask Festival Cinemas to stop sending you email and other information by sending your request by email to info@festivalcinemas.ca . Also, each email Festival Cinemas sends to you will tell you how to decline further unsolicited email.

7. Disclosure of Your Personal Information - Festival Cinemas may disclose your personal information in the following circumstances and as otherwise permitted by applicable law:

(a) Disclosure to Affiliates Agents and Suppliers - Festival Cinemas may provide your personal information to its affiliates, agents, suppliers and service providers for use in connection with matters relating to your use of the Website or the provision of services or information that have been specifically requested by you. If at any time you do not wish your personal information to be disclosed to certain or any other persons, please send your request by email to info@festivalcinemas.ca with “remove from email list” in the subject line. If you are a registered member and have signed up with Festival Cinemas, you may alter or delete your information using the sign in button on the Festival Cinemas website.
(b) Disclosure to Other Web Site Users - When Materials submitted by you or on your behalf are posted on the Website, your name and other contact particulars will be disclosed on the Website as the source of the materials. Such materials are generally available to all Website users.
(c) Law Enforcement and Legal Disclosure - Festival Cinemas may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Festival Cinemas has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Festival Cinemas has no control over, or liability for, those persons’ use and disclosure of your personal information, and that use and disclosure is not subject to this Privacy Policy.

8. Depersonalized Information - Festival Cinemas may use personal information to create non-personal information regarding the use of the Website and related services. Festival Cinemas may then disclose that non-personal information to other persons.

9. Location of Information - Festival Cinemas will store and process your personal information in Vancouver, British Columbia, Canada.

10. Securing Your Information - To help protect the confidentiality of your personal information, Festival Cinemas employs reasonable security safeguards appropriate to the sensitivity of the information. Nevertheless, security risks cannot be eliminated and Festival Cinemas cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Privacy Policy.

11. Accessing Your Personal Information - You may request access to your personal information and information about Festival Cinemas’s collection, use and disclosure of that information by accessing your personal account information on the Festival Cinemas website or by sending your request by email to info@festivalcinemas.ca or by postal mail to Privacy Manager, Festival Cinemas, 200 - 1788 West 5th. Avenue Vancouver, British Columbia V6J 1P2. Subject to certain exceptions and limitations prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Festival Cinemas maintain the accuracy of your information by notifying Festival Cinemas of any changes to your personal information. Other Matters

12. Other Websites - The Website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website. Festival Cinemas has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.

13. Privacy Policy Changes - To accommodate changes in the Website, changing technology, and legal developments, this Privacy Policy may be changed from time to time in Festival Cinemas’ discretion and without any prior notice or liability to you or any other person. Festival Cinemas’ collection, use and disclosure of your personal information will be governed by the version of this Privacy Policy in effect at that time. New versions of the Privacy Policy will be posted on the Website and are available upon request from Festival Cinemas. Your continued dealings with Festival Cinemas or your use of the Website subsequent to any changes to this Privacy Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use the Website you should check the date of this Privacy Policy and review any changes since the last version. You should also bookmark this page and periodically review this Privacy Policy to ensure that you are familiar with the most current version.

14. Former Users - If you stop using the Website or your permission to use the Website is terminated, Festival Cinemas may continue to use and disclose your personal information in accordance with this Privacy Policy as amended from time to time. However, if you want Festival Cinemas to stop sending you unsolicited email and other information, please send your request by email to info@festivalcinemas.ca with “remove from email list” in the subject line.

15. Your Comments - Festival Cinemas welcomes your comments and questions about this Privacy Policy or your personal information. At any time, you may contact Festival Cinemas by sending an email to info@festivalcinemas.ca The parties have expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce Politique et tous les documents qui s’y rapportent soient rediges en anglais.

Fifth Avenue Cinemas
2110 Burrard St.
Vancouver, BC, V6K 3H5
24 Hour Info line: 604.734.SHOW (7469)
Office: 604.734.0300
Fax: 604.734.7489
email: Fifth Avenue Cinemas

The Ridge Theatre
3131 Arbutus Street
Vancouver, BC, V6J 3Z3
Office: 604.732.3352
Fax: 604.732.3353
24 hour info line: 604.738.6311
email: ridgethr@telus.net

The Park Theatre
3440 Cambie Street
Vancouver BC, V5Z 2W8
Office: 604.876-2722
24 Hour Info line: 604.709.FILM (3456)
Fax: 604.876.2733
email: The Park Theatre

Festival Cinemas corporate office:
Please call the theatre for movie information
2141 Burrard Street
Vancouver, BC
V6J 3H7
Telephone: 604.734.8700
Fax: 604.734.7489
email: Festival Cinemas